Privacy Policy
Last updated: July 2026
Who we are
My Philippines Trip (“My PH Trip”, “we”) operates a booking platform for van transfers in Palawan, Philippines. We act as the merchant of record for bookings made on this site.
What we collect
To process a booking we collect your name, email address, WhatsApp number, pickup/drop-off location, and optionally your flight number. Payments are processed by Maya Business; we never store full card details. If you contact us or join our mailing list, we store the details you provide.
How we use it
Your data is used to operate your transfer: confirming your booking, coordinating pickup with the assigned driver, sending service notifications by email and WhatsApp, and handling refunds or changes. We do not sell personal data. Transactional messages are part of the service; marketing is only sent with consent and never to anyone under 18.
Sharing
We share the minimum needed with: our transport partner and the assigned driver (passenger name, pickup point, headcount); Maya Business (payment processing); and our infrastructure providers (hosting, database, email, error monitoring), who process data on our behalf.
Your rights (including GDPR)
If you are in the EU/EEA or UK you have the right to access, correct, export, or delete your personal data, and to object to or restrict processing. Residents of the Philippines have equivalent rights under the Data Privacy Act of 2012. To exercise any right, email us and we will respond within 30 days.
Retention
Booking and payment records are retained as required for tax and accounting purposes, then deleted or anonymised. Lead and contact data is deleted on request.
Contact
Questions or requests: hello@myphtrip.com